Q1: Can I get samples for the flame retardant silicone sealant?
A: Yes, samples are supplied for quality verification. Mixed sample orders are supported.
Q2: How long is your production turnaround time?
A: Sample making takes 2–3 days, mass production takes 5–7 working days.
Q3: What is your minimum order quantity?
A: We support ultra-low MOQ, even one piece is acceptable for your testing.
Q4: Which shipping methods can we choose?
A: Sea freight for bulk shipments; samples delivered by DHL, FedEx and other international express.
Q5: What is the order process?
A: Tell us your technical requirements and usage scenarios, get tailored quotation, confirm samples and pay deposit, then we arrange production.
Q6: Is custom logo printing available?
A: Custom branding is supported, written confirmation is needed before production start.
Q7: What quality guarantee can you offer?
A: We provide a 20-year performance guarantee for this fire-resistant sealant.
Q8: Does this sealant meet fire safety standards?
A: It conforms to international fire resistance standards, test reports can be provided upon request.
Q9: How long can the product be stored?
A: Shelf life reaches 12 months under cool, dry storage conditions.
Q10: Any construction tips and curing information?
A: Substrate must be dry, clean and oil-free. Skin time 10–20 mins, full cure in 24 hours under 25℃ and 50% relative humidity.