Q1: Is sample provision available?
A: Samples can be provided for quality validation. Mixed formulation sampling is permitted.
Q2: What are the production lead times?
A: Sample preparation: 2–3 days; mass production: 5–7 working days.
Q3: What is the minimum order quantity requirement?
A: Ultra-low MOQ policy; single unit is acceptable for laboratory testing.
Q4: What transport solutions are available?
A: Bulk consignments by ocean freight; samples dispatched via international express carriers (DHL/FedEx).
Q5: Please describe the order workflow.
A: Submit technical parameters and application conditions → receive customized quotation → sample validation and deposit payment → commence manufacturing.
Q6: Is logo personalization supported?
A: Custom marking available, subject to written confirmation prior to production.
Q7: What is the product performance warranty period?
A: 20-year performance warranty is applicable.
Q8: Does the product satisfy fire resistance specifications?
A: Compliant with international fire standards; test documentation can be furnished.
Q9: State shelf life and storage conditions.
A: 12-month shelf life under cool and dry storage environment.
Q10: Substrate requirement and curing characteristics?
A: Substrate shall be dry, clean and free from grease. Skin formation: 10–20 min; full cure: 24h +25℃, 50%RH.