Q1: Can customers obtain samples of our flame retardant silicone sealant?
A: We provide samples to help you verify product quality, and mixed model sampling is supported.
Q2: How long will it take to prepare samples and bulk goods?
A: Sample preparation lasts 2 to 3 days, while mass production requires 5 to 7 working days.
Q3: What is the minimum order quantity requirement for this fire sealant?
A: We adopt an ultra-low MOQ policy, allowing customers to order even one unit for testing.
Q4 What logistics solutions can be selected for shipment?
A: Ocean freight is adopted for bulk orders; samples can be shipped via DHL, FedEx and other global express services.
Q5: What are the full steps to complete an order?
A: Share your technical requirements and application scenarios, receive our customized quotation, confirm samples and settle deposit, then we launch manufacturing.
Q6: Can we print our own brand logo on the product?
A: Custom logo service is available, but written confirmation must be completed before production starts.
Q7: What long-term quality assurance can we get?
A: We offer a 20-year performance guarantee for our flame resistant silicone sealant.
Q8: Is this sealant certified to international fire resistance standards?
A: It complies with global fire resistance standards, and relevant test reports can be provided on request.
Q9: What is the shelf life and recommended storage condition?
A: The product has a 12-month shelf life when kept in a cool and dry place.
Q10: What are construction requirements and curing performance?
A: The substrate must stay clean, dry and grease-free. Skin forms in 10–20 minutes, and full curing takes 24 hours at 25℃ and 50% relative humidity.