Q1: Are free pre-project samples available?
Yes. Samples can test adhesion, compatibility and waterproofing. Mixed sample packs for formula comparison.
Q2: Lead time for samples & mass orders?
Samples: 2–3 working days. Bulk goods: 5–7 working days after deposit.
Q3: Sample quantity for testing?
One cartridge is sufficient for lab and site tests.
Q4: Shipping method for samples and bulk cargo?
Sea freight for bulk containers to cut cost. DHL/FedEx for small samples.
Q5: Order workflow?
Submit project info → get quotation → sample approval → deposit → production & shipment.
Q6: OEM logo printing on tubes & cartons?
Yes, private label supported. Supply HD logo files prior to production.
Q7: Long project warranty for this low-grade sealant?
Standard warranty for general construction. No extended warranty for facade works.
Q8: Suitable for swimming pools & water tanks?
OK for non-pressure decorative fish tanks and landscape glass. Not for pools or pressure vessels.
Q9: Custom color options?
Standard: clear, white, black. Custom color matching available.
Q10: Surface prep before application?
Keep substrate clean & dry; clear dust, grease and old sealant for better adhesion.