Q1:What's your advantage? Why we choose you?
Above 15 years' experience of designing, manufacturing and exporting of the rice processing machinery. We have the most professional techniques, team and more competitive price.
Q2:Can we mix different models and accessories together?
You may mix different products or models in a single container but we would need to advise you on optimum loading and final capacity of your shipment.
Q3:How do I visit you and the factory?
Welcomed you visit us and our factory at any time. We can pick you up at airport or train station and bring you to our factory .
Let us know your schedule in details in previous ,so we can arrange everything for you. Normally you need 2-3 days for an adequate visit to our factory.
Q4: How can I become a dealer in my area?
If you are qualified, you may apply for a dealership. We choose reliable partners for a long term business cooperation.
Q5:Can I get an exclusive right for your machines in some territories?
It depends on which country you are in. We have exclusive agents at several countries at this time. Most countries you can sell freely.
Q6:How long is your delivery time?
For Single machine usually the lead time as 2-3weeks , for spare parts usually 5-10days , but if the parts as customized ,the lead time will according the actually status to confirm, for complete set rice millimg line , according the capacity and actually status , the lead time will at 30-180days .
Q7: How to order the spare parts?
Some machines will come with some free spare parts. We also advise you purchase some wearing parts with the machines together to stock for urgent replacement, we can send you recommended parts list. We can offer all kinds of rice mill spare parts , not only for our own brand , also include the world famous brand rice mill machine and its spare parts.
Q8:I knew nothing about these machines, what kind of machine I should choose?
We have product list can for your reference or We will according your idea about the capacity or budget, you will also be asked some easy questions, then we can recommend you good models according to the information.