Q1: Are you a trading company or a manufacturer?
A: Trading company.
Q2:What can I buy from you?
A: Hydroxy Ethyl Cellulose (HEC), Ethyl Cellulose (EC), CMC-NH4, Chlorinated Polypropylene (CPP), N-Butyryl Chloride, HPMC, Red Base KD.
Q3: What are your payment terms?
A: T/T (Telegraphic Transfer), L/C (Letter of Credit), D/A (Documents Against Acceptance), D/P (Documents Against Payment), or as per customer requirements.
Q4: Can you specify your company's payment terms?
A: Typically:100% advance T/T payment, or 30% advance T/T payment with the balance against copy of B/L, or 100% L/C at sight.
Q5:Do you provide samples? Are they free or chargeable?
A: Yes, we provide free samples (≤500g), but shipping costs are at the buyer's expense.
Q6: What is your delivery time?
A: Usually 7–10 working days after payment.
Q7:How do you ensure quality?
A: We monitor the goods throughout the production-to-sales process and resolve any issues for our customers.