1. When can I get the quotation for my enquiry?

A: Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgent, we can quoted for you within 2 hours based on all details you provided.

2. Are you manufactory or trade company?
A: We are manufatory located in Xiamen China. Specialized in printing and packaging more than 10 years.

3. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds.

4. How long is the mass production time?

A : Normally 10-15 days or according to your quantity.

5. Can I get a sample before mass production?

A : Of course! The normal produce progress is that we will make the preproduction sample for your quality

evaluation. The mass production will be started after we get your confirmation on this sample.

6. How long can I get this sample?

A : After receiving the sample charge and all the material & design being confirmed, the sample time is

6-7 days and Express delivery usually needs around 3-5 days.

7. The sample charge can be refunded?

A : Yes, normally the sample charge can be refundable when you confirm the mass production, but for the

specific situation please contact the people who follow up with your order.

8. What kind of paper can be printed on?

A : We have several kinds of paper material available which depends on your products need, like the woodfree

paper, artpaper,kraft paper, paper cardboard,etc.

9. How about the quality of your products?
A :Quality is our culture, so we only provide top quality products.

10. What is your terms of packing?
A : Generally, we pack products with 5 layer standard export carton,

If you have legally registered patent, we can pack the goods in your branded boxes after get your authorization

letters.

11. What are your terms of payment?
A: We need to pay 70% earnest money, and the balance of 30% before shipment.

12. How long is your delivery time?

By express : about 5-8 days

By air : about 3-4 days

By sea : about 20-30 days