Quality is the cornerstone of our cooperation with customers. For every custom paper folding box order, we implement a strict 6-step quality inspection process:
Raw Material Verification: Test the flexural strength of the folding box paper, the adhesion of the printing ink and the toughness of the folding crease materials;
Pre-production Sample Confirmation: Check and confirm the printing clarity, folding size accuracy and locking structure stability with customers and obtain their signature for confirmation;
In-process Monitoring: Real-time tracking of printing color uniformity, crease precision and edge trimming smoothness;
Post-production Testing: Conduct folding fatigue tests and locking firmness tests;
Final Inspection and Review: Check for printing smudges, crease cracks and edge burrs;
Shipment Verification: Confirm the quantity is correct, and use flat packaging + partitioned liners + reinforced cartons for packaging to ensure intact transportation.
Customer convenience is the core of our service. Each customer is assigned a dedicated account manager, who provides free design adjustments and real-time order tracking services.
We cooperate with professional packaging logistics teams to provide land and air transportation solutions; after-sales issues are responded to within 24 hours, and solutions such as reissuing, repairing are provided within 48 hours, with a simple and efficient process.