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FAQ

1. What are your office hours?
You can reach us between the hours of 8:00 A. M. and 6:00 P. M. GTM+8, Monday thru Friday, except holidays.

2. Do you sell any additional products not listed on your online catalog?
We sell over 7,000 different types of corrugated shipping or packaging supplies and are always adding new items to our website. However, every item that we currently sell is listed on our website. If you cannot find the exact packaging or shipping product that you are looking for, please e-mail your request and we will be happy to verify whether or not this is an item that we carry.

3. Do you have a price catalog?
We are a professional corrugated board printed packaging manufacturer. All of our packaging products are custom made as per your request and artwork. We do not have a price catalog.

4. Will you match competitors' prices?
If you find a lower price elsewhere on the exact same item, we will meet or beat that price as long as it does not reflect a competitor's free offer, rebate, bonus, one-of-a-kind, or other limited guarantee offer.

5. Can you do the design for us?
Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift boxes. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.

6. What is your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.