Q1. Can I get a sample? What's the sample lead time and sample cost?
A1. Samples are available and lead time usually takes 3-5 days. Sample cost can be totally returned after you place an order.
Q2. What's the lead time?
A2. Lead time is about 15-18 days.
Q3. Do you accept OEM or ODM orders?
A3. Yes, OEM or ODM are welcomed.
Q4. What's the payment term & method?
A4. Payment term - T/T, Ali Assurance, Western Union, PayPal. Payment method - 30% TT in advance and 70% TT before shipping.
Q5. What's the shipping method?
A5. 1. By express - DHL/FEDEX/UPS/TNT. 2. By Air (port of loading: Ningbo or Shanghai). 3. By vessel (port of loading: Ningbo or Shanghai). 4. By domestic logistics to your designated location.
Q6. Quality problems?
A6. Any problems or questions, please contact us within 3 months after receiving goods, we will offer return or exchange service. If you have any other questions, please send email or leave message online, we will reply to you ASAP.