Q1. How can we know the product quality?

A1: We suggest you to order a sample. Also we can offer CE SGS certification & MSDS ( Material Safety Date Sheet ),etc...

Q2. Is it the final price in the price list?

A2: You can find reference prices in the price list. According to your quantity and filament type, we will offer you the nice price.

Q3. When can we get reply after sending you the RFQ?

A3: Our working time is 8:30am. - 6:30pm. , Monday to Friday. Your RFQ will be replied immediately during working time, in 24hours during non-working time.

Q4. Can I get free samples?

A4: Yes, some samples are free for customer, but you need to pay for the express fee. For details please send message to our sales service.

Q5. Can we get support if we have our own market position?

A5: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.

Q6. Is there cheap shipping cost to import to our country?

1.For small order,Take by express abount 5~7days will arrived your door. but the shipping cost is very expensive,

2. If large order, take by sea shipping will be better.it will save a lot of your budget of your shipping .

3. For urgent orders, we suggest via air to airport .around 5~15days will arrived your airport.

Q7. Can you offer OEM/printing logo on samples?

A7: Yes, but prices is different according to different logo styles such as letters, photo, size, colors and so on. For more detail please send message to our sales service.

Q9. How to order?

1. Tell us which filament type,Quantitiy,color you want to order.

2. Tell us your details address with zip code.( if by sea pls tell us your sea port )

3. We will make PI(performa invoice) with shipping cost for your order to confirm.

4. Checking the PI, we will delivery the goods to Shipper for you when we receive your payment.

5. The shipping cost is depending on the weight.if take by sea depends on volume CBM ( cubic meters )