Huawei eSpace U2980 contact centers U281SMU02 System Management Unit
  
Huawei eSpace U2980 contact centers U281SMU02 System Management Unit.

 			U2980 Specifications |  		|
| Maximum Number of Concurrent Online Agents and IVRs | 480 agents + 480 IVRs | 
| Digit Collection Modes | RFC2833 or DTMF | 
| Audio Codec Protocols |  			 G.711 (A-law and μ-law) G.729A/B/AB G.723.1 G.722/G.722.1/G.722.2 AMR AMR-WB  |  		
| Audio File Formats | WAV, VOX, 3GP, or AVI | 
| Trunk Signaling Protocols |  			 E1: ISUP, TUP, PRI, or QSIG (basic call) T1: PRI (ANSI standard) Broadband protocol: SIP  |  		
| Security |  			 SRTP/SRTCP (negotiation standard: RFC4568): AES_CM_128_HMAC_SHA1_80, AES_CM_128_HMAC_SHA1_32; SIP OVER TLS: TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA, TLS_RSA_WITH_3DES_EDE_CBC_SHA, TLS_RSA_WITH_RC4_128_SHA  |  		
| Busy Hour Completed Calls (BHCC) | 12,000,000 | 
| Main Control Board Switchover Time | 3s | 
| Maximum Number of Cascaded Subracks |  			 Deployed alone: 3 Deployed with USM: 24  |  		
| Mean Time Between Failures (MTBF) | 10 years | 
| Processing Capabilities of a Single U2980 | Number of E1 trunks: 960 Number of IVRs: 480 Number of agents: 480  |  		
| Performance Indicators | Call connection rate ≥ 99.999% Mean Time Between Failures (MTBF): 10 years Mean Time To Repair (MTTR): 30 minutes  |  		
| Phone Compatibility | Huawei 7900 series IP phones Huawei iAgent IP SoftPhone Huawei IADs  |  		
| Power Supply and Consumption | Rated voltage: –48V DC/100V AC to 240V AC Maximum power consumption (single subrack, full configuration): About 800W  |  		
| Dimensions (H x W x D) | 175 mm x 442 mm x 550 mm (4U) | 
| Weight | About 45 kg (single subrack, full configuration) | 
 
  
  
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