[Factory FAQ]:
1. Applicable scenarios?
Answer: Outdoor/indoor power distribution scenarios such as industrial workshops, substations, mines, chemicals, and construction.
2. Warranty period?
Answer: 2-year warranty for the whole machine, 3-year warranty for core components (core, winding), and lifelong technical support.
3. Delivery cycle?
Answer: 5-12 days for conventional models, 12-25 days for customized models, and urgent production is supported.
4. Oil change cycle?
Answer: Under normal working conditions, mineral oil is changed every 3-5 years, and on-site oil change service is available.
5. Which parameters can be customized?
Answer: Voltage, capacity, installation size, protection level and cooling method can be customized.