Frequently Asked Questions
Q1: Are you a trading company or factory?
A: We are 100% factory and warmly welcome our customers to visit our facility at any time.
Q2: Can I get free samples for specification confirmation before mass production?
A: Free samples are available for existing dimensions.
Q3: What about the lead time?
A: Samples require 5-7 days, mass production time requires 1-2 weeks after order confirmation.
Q4: What tests do you perform?
A: We conduct tensile tests for our wire rope cable assembly products and salt fog tests for other lighting accessory hardware such as cable grippers.
Q5: How to proceed with an order?
A: First, let us know your requirements or application. Second, we quote according to your requirements or our suggestions. Third, customer confirms samples and places deposit for formal order. Fourth, we arrange production.