Q1：Can I get samples from your company?

Yes, you can send us technical drawings, measurements or prototypes. Sample fee will be refunded after quality Production.

Q2：Is your company a trader or a factory?

We are both a trader and a factory, located in Guangzhou, China.

Q3：What is your delivery deadline?

We accept EXW or FOB. You can choose the one that is most convenient or cost-effective for you.

Q4：Can you design store/shop for me ?

Yes, we have an experienced design team, free design led by our director, who has worked in store display design for more than 20 years.

Q5：What's your lead time ?

It depends on different project, Normally the lead time is within 25-30 days after confirm all the details.

Q6：Do you have stock for your products ?

No. We don't have stock since everything is customized.

Q7：How to deal with the faulty?

We will offer you an detailed installation instruction. If needed, we also can provide local installment service with lower cost.

Q8：How do I settle payments?

Bank Wire Transfer, Letter of Credit, Alipay, Western Union, Paypal. Our normal payment terms are a 50% deposit in advance and the balance before shipment.

Q9：What is your delivery time?

For stock items, we can send the item to you within 1 day after confirming your payment for customization The delivery time for merchandise, jewelry display is about 7-10days, and the delivery time for packaged goods (box, paper bag and pouch) about 15-25 days.

Q10：How do you ensure the quality of products ?

1) High quality international standard materials
2) Skillful workers (90%) with rich experience for more than 10 years.
3) Strictly control product quality from material purchase to package.
4) Production images and videos will be send after every inspection.
5) We also welcome your visit in any time.