Frequently Asked Questions
Why choose us?
We have over 20 years of experience designing and producing LED products worldwide. We offer custom LED products with free design services, supported by our own factory and dedicated R&D team to meet diverse customer needs.
How long is the warranty period?
3 years
How long is the delivery time?
Sample orders ship immediately after payment. Bulk orders typically deliver within 7 working days. OEM and ODM orders deliver within 15 working days.
How do you control product quality?
We maintain a professional QC team that ensures quality checks throughout every stage of the production process.
Do you offer after-sales service?
Yes, we provide high-quality solutions for any quality issues that may arise.
Company Profile
Shenzhen Xinhe Optoelectronic Lighting Co., Ltd. was established in 2004 and has 20 years of professional experience. We specialize in providing independent intellectual property rights for point light sources as our core business, along with supporting lighting fixtures and services. Our company offers comprehensive services including scheme design, product R&D, engineering budgeting, project construction, and on-site guidance for architectural landscape and advertising lighting projects.
Based in Shenzhen Special Economic Zone, China, with global business coverage, we innovate to improve quality, build our brand with integrity, and earn respect through service. We adhere to the corporate philosophy of "quality first and service first" to create value for customers. With advanced enterprise management and efficient employee teams, we cooperate sincerely with customers to achieve win-win outcomes for society, customers, and ourselves, jointly creating the future of LED lighting applications.