Frequently Asked Questions
Q1: Are you a manufacturer or a trading company?
A1: We are manufacturer who specializes in leather products over 15 years with 3,000 square meters workshop area. Our factory is located in Guangdong. High-end personalized and customized services. Unique designs help increase your sales by 20%. Outstanding workmanship, 100% strict quality inspection.
Q2: What are your company's main products?
A2: We mainly produce high-grade leather boxes, such as watch boxes, glasses boxes, jewelry boxes, and high-grade leather gift boxes. We also produce high-grade game products, such as backgammon, chess, dice cups, and dice related products. Including leather and cloth outdoor products and household products.
Q3: How to get the sample from factory?
A3: If stocked items, samples can be shipped out in priority. If out of stock, the sample will be produced according to customers' design and requirements.
Q4: How about the sample fee?
A4: You can get free sample in our stock but you need to pay for shipping. For the sample fee is according to your design, if the quantity reaches our MOQ, then we can refund the sample fee to your bulk production order.
Q5: How long can I expect to get the sample?
A5: After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 days.
Q6: What's your MOQ?
A6: Our MOQ is usually 200pcs per design per color. For our factory, we can accept custom 1pcs sample. Please consult our sales for details.
Q7: What services can you provide?
A7: We can provide OEM/ODM customization services, including customized design, materials, colors, textures, sizes, LOGO (Printing, UV Varnishing, Hot Stamping, Embossing, Debossing), packaging, etc.
Q8: Can you do the design for us?
A8: We have a professional team with rich experience in product design. Just tell us your idea and we will help to carry out your ideas into perfect finished product.
Q16: What is your payment method?
A16: We accept payment by L/C, D/A, D/P, T/T, Western Union, MoneyGram, Paypal, Alipay etc. Normal payment term is 30% deposit before production and 70% balance before shipment.
Q17: How do you guarantee the product's quality?
A17: We have a professional QA/QC team to ensure the quality. We have 4 steps of inspections to control our product quality from material to production.
Q15: What's your lead time?
A15: Generally, according to your order quantity. For sample - if have in stock, 1-3 working days, custom sample 3-7 working days; For bulk order - if have in stock, 3-5 working days, custom bulk order 18-30 working days.