Biological Low Temperature Coolant Circulation Pump

The low temperature coolant circulation pump adopts the air-cooled fully enclosed compressor unit for cooling and the microcomputer intelligent control system. It can provide low-temperature circulating cooling water (liquid) or low temperature thermostatic water (liquid) to cool equipment or keep equipment at a constant temperature, such as rotary evaporator, fermentation tank, electron microscope, low temperature chemical reactor, electron spectrometer, mass spectrometer, density meter, freeze dryer, vacuum coating apparatus, reactor and other equipment.

Our Service

Pre-Sale Service

1. Provide 24-hour technical consultation and reply;
2. Provide professional quotation information;
3. Provide detailed product performance specification;
4. According to product’s using condition, technicians will offer rationalization proposals to assist clients to select proper product types;
5. Provide other corollary equipment according to client requirements.

In-Sale Service

1. With supervision from the source of products, the qualified rate of raw materials entering the factory can reach 100%;
2. Whole manufacturing process are in strict accordance with promised procedure requirements, product qualified rate can reach 100%;
3. Provide product’s inspection record of key junctures to customers;
4. Provide production schedule photos to customers at regular intervals;
5. Package and transport of products are in strict accordance with the export standard;
6. Provide transportation schedule information to clients timely.

After-Sale Service

1. Provide targeted installation video;
2. Under the premise of correct installation, normal maintenance and using, we guarantee one-year warranty period;
3. When warranty period has expired, our sold products enjoys lifetime guarantee repair, we only charge cost price for changing product’s standard component and sealing component;
4. During installation and adjustment period, our after-sale service staff will communicate with customers frequently to know product’s running state in time. Assist customers to install and adjust products until customers are satisfied;
5. If product has malfunction during operation period, we’ll offer you satisfied answer in time. We’ll reply you within 1 hour and provide solution or send staff to spot within 24 hours after receiving maintenance notification;
6. Lifelong free technical support. Conduct satisfaction survey and inquiry equipment running condition to clients by telephone or e-mail semiannually from the first day of equipment running, put on records of acquired information;
7. Provide assistance in solving problems such as equipment damage in the transport.