KAWA 2016-2017 18KG Drive Shaft Steel OEM 84283536 Axle Drive Shaft CV Joint Kit for Chevrolet Malibu 1.8 CVT LH Axle Replacement
Frequently Asked Questions
Q1. How many years is your company in auto parts business field?
A: Our company started in 1995, with approximately 27 years of experience in the auto parts business field.
Q2. Are you a trading company or factory?
A: We are a factory with trading company operations.
Q3. What products does your company supply?
A: We supply comprehensive automotive parts including:
• Auto rubber bushing: engine mounts, shock mounts, center bearings, differential mounts, control arm bushings, stabilizer bushings, and other suspension bushings
• Suspension Parts: shock absorbers, control arms, ball joints, tie rod ends, steering racks
• CV joints, drive shafts, CV joint boots
• Brake parts: brake pads, brake discs, brake master cylinders, wheel cylinders
• Fuel pumps, water pumps, radiators, gasket kits, engine belts
Q4. Which countries have you exported to?
A: We export globally to over 50 countries across Asia, Europe, Oceania, Americas, and Africa including major markets in the Middle East, Europe, North America, and emerging markets worldwide.
Q5. Do you have agents for your brand?
A: Yes, we have established agents in Kuwait and Bahrain.
Q6. What about the delivery time?
A: We operate spot sales. For items in stock, there is no minimum order quantity limitation. Typically, MOQ of 20 pieces is acceptable.
Q7. What's the MOQ for each item?
A: Delivery takes 1-5 days for stocked goods, and 1 week to 1 month for manufactured goods based on your order requirements.
Q8. What services do you provide for brand products?
A: We provide comprehensive marketing support including advertising materials (brochures, leaflets, t-shirts, shopping bags), customer referrals within your market, and internet advertising campaigns.
Q9. How do you handle quality complaints?
A: We respond to customers within 24 hours. For batch quality issues, our technicians will visit your warehouse directly to inspect goods and provide free replacement with high-quality products.
Q10. Is there any bonus for becoming your agent?
A: Agents receive special discounts and amazing gifts for achieving annual sales targets.
Q11. Do you provide product guarantees?
A: We offer 1-year quality guarantee for our brand spare parts.
Q12. Do you have any certifications?
A: Yes, we hold ISO 9001, SGS, and other relevant certifications.