Frequently Asked Questions
Q1. How many years is your company in auto parts business field?
A: Our Company started since 1995, there is about 27 years history for us in autoparts business field.
Q2. Are you trading company or factory?
A: We are factory with trading company.
Q3. What products does your company supply?
A: Auto rubber bushing, suspension parts, CV joint, drive shaft, CV joint boot, brake parts, fuel pump, water pump, radiator, gasket kit, engine belt.
Q4. Which countries have you exported?
A: Asia, Europe, Oceania, Americas, and Africa regions including countries like Iraq, UAE, Turkey, Russia, Australia, Canada, Brazil, Nigeria, South Africa and many more.
Q5. Do you have agent for your brand?
A: Yes, they are Kuwait, Bahrain.
Q6. What about the delivery time?
A: Our business way is spot sales. If the items we have in stock, there is no limitation for MOQ, and normally MOQ as 20 pcs is acceptable.
Q7. What's the MOQ for each item?
A: It's about 1 to 5 days for the goods have in stock, 1 week to 1 month for the goods need to be manufactured based on your order.
Q8. What service can you provide if we buy your brand products?
A: Make advertising items, recommend same market customers to buy from you, put advertisement on internet.
Q9. What will you do for quality complaint?
A: We will respond to customer within 24 hours. If there is batch products quality problem, we will go to your warehouse with our technician directly to check the goods and send you the high quality goods again freely.
Q10. Is there any bonus to be your agent?
A: There will be some special discounts for our agent. Amazing gifts is available for the agent who achieves our annual selling amount goal!
Q11. Do you give any guarantee to your products?
A: Basically, we have 1 year quality guarantee for EEP brand spare parts.
Q12. Do you have any certificate?
A: Yes, like ISO:9001, SGS etc.