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Frequently Asked Questions
Q1. How many years is your company in auto parts business field?
Our company started in 1995, with about 27 years of experience in auto parts business.
Q2. Are you a trading company or factory?
We are a factory with trading operations.
Q3. What products does your company supply?
Auto rubber bushing, suspension parts, CV joints and drive shafts, brake parts, fuel pumps, water pumps, radiators, gasket kits, and engine belts.
Q4. Which countries have you exported to?
Extensive global export network covering Asia, Europe, Oceania, Americas, and Africa including countries like Australia, Russia, UAE, Brazil, and South Africa.
Q5. Do you have agents for your brand?
Yes, we have agents in Kuwait and Bahrain.
Q6. What about the delivery time?
1-5 days for in-stock items, 1 week to 1 month for manufactured items based on order requirements.
Q7. What's the MOQ for each item?
No limitation for MOQ on stock items, normally 20 pieces minimum for manufactured items.
Q8. What services do you provide for brand products?
Advertising materials, customer recommendations, and internet advertising support.
Q9. How do you handle quality complaints?
24-hour response time, on-site technical inspection for batch issues, and free replacement of quality products.
Q10. Is there any bonus for being your agent?
Special discounts and amazing gifts for agents achieving annual sales targets.
Q11. Do you provide product guarantees?
Yes, we offer 1-year quality guarantee for our spare parts.
Q12. Do you have any certifications?
Yes, including ISO 9001 and SGS certifications.