Frequently Asked Questions
Q1. How many years is your company in auto parts business field?
A: Our Company started since 1995, with about 27 years history in autoparts business field.
Q2. Are you trading company or factory?
A: We are factory with trading company.
Q3. What products does your company supply?
A: Auto rubber bushing, suspension parts, CV joints, drive shafts, brake parts, fuel pumps, water pumps, radiators, gasket kits, and engine belts.
Q4. Which countries have you exported to?
A: We export to countries across Asia, Europe, Oceania, Americas, and Africa including Iraq, UAE, Turkey, Russia, Australia, Canada, Brazil, Nigeria, South Africa and many more.
Q5. Do you have agents for your brand?
A: Yes, we have agents in Kuwait and Bahrain.
Q6. What about the delivery time?
A: Our business way is spot sales. If items are in stock, there is no limitation for MOQ, and normally MOQ as 20 pcs is acceptable.
Q7. What's the MOQ for each item?
A: It's about 1 to 5 days for goods in stock, 1 week to 1 month for goods that need to be manufactured based on your order.
Q8. What service can you provide if we buy your brand products?
A: We provide advertising items, customer recommendations, internet advertising, and marketing support.
Q9. What will you do for quality complaints?
A: We respond within 24 hours. If there is a batch product quality problem, we will send our technician to check the goods and replace them freely.
Q10. Is there any bonus to be your agent?
A: Special discounts for agents and amazing gifts for those who achieve our annual selling amount goals.
Q11. Do you give any guarantee to your products?
A: We have 1 year quality guarantee for our brand spare parts.
Q12. Do you have any certificates?
A: Yes, we have ISO:9001, SGS and other certifications.