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Frequently Asked Questions
Q1. How many years is your company in auto parts business field?
A: Our company started in 1995, with approximately 27 years of experience in the automotive parts business.
Q2. Are you a trading company or factory?
A: We are a factory with trading company operations.
Q3. What products does your company supply?
- Auto rubber bushing: engine mount, shock mount, center bearing, differential mount, control arm bushing, stabilizer bushing, other suspension bushings
- Suspension Parts: shock absorber, control arm, ball joint, tie rod end, steering rack
- CV joint, drive shaft, CV joint boot
- Brake parts: brake pads, brake disc, brake master cylinder, wheel cylinder
- Fuel pump, water pump, radiator, gasket kit, engine belt
Q4. Which countries have you exported to?
A: We export worldwide including countries in Asia, Europe, Oceania, Americas, and Africa.
Q5. Do you have agents for your brand?
A: Yes, we have agents in Kuwait and Bahrain.
Q6. What about the delivery time?
A: We operate spot sales. For items in stock, there's no limitation for MOQ, and normally MOQ of 20 pieces is acceptable.
Q7. What's the MOQ for each item?
A: Delivery takes about 1-5 days for stock items, and 1 week to 1 month for manufactured goods based on your order.
Q8. What services can you provide if we buy your brand products?
- Advertising items: brochures, leaflets, t-shirts, shopping bags, etc.
- Recommend same market customers to buy from you
- Internet advertising support
Q9. What will you do for quality complaints?
- We respond to customers within 24 hours
- For batch product quality issues, our technician will visit your warehouse directly to check goods and provide free high-quality replacements
Q10. Is there any bonus for being your agent?
- Special discounts for our agents
- Amazing gifts for agents who achieve our annual sales targets
Q11. Do you give any guarantee for your products?
A: We provide 1-year quality guarantee for our spare parts.
Q12. Do you have any certificates?
A: Yes, including ISO:9001, SGS, and other relevant certifications.