Frequently Asked Questions
Q1. How many years is your company in auto parts business field?
A: Our company started in 1995, with about 27 years of experience in auto parts business.
Q2. Are you a trading company or factory?
A: We are a factory with trading operations.
Q3. What products does your company supply?
A: Auto rubber bushings, suspension parts, CV joints and drive shafts, brake parts, fuel pumps, water pumps, radiators, gasket kits, and engine belts.
Q4. Which countries have you exported to?
A: We export to countries across Asia, Europe, Oceania, Americas, and Africa including Iraq, UAE, Russia, Australia, Canada, Nigeria, and many more.
Q5. Do you have agents for your brand?
A: Yes, we have agents in Kuwait and Bahrain.
Q6. What about the delivery time?
A: 1-5 days for goods in stock, 1 week to 1 month for manufactured goods based on order requirements.
Q7. What's the MOQ for each item?
A: Our business model includes spot sales with no limitation for MOQ on stock items, and normally 20 pieces MOQ is acceptable.
Q8. What service can you provide if we buy your brand products?
A: Advertising materials, customer recommendations, and internet advertising support.
Q9. What will you do for quality complaints?
A: We respond within 24 hours. For batch quality issues, we send technicians to inspect and replace goods freely.
Q10. Is there any bonus to be your agent?
A: Special discounts for agents and amazing gifts for those achieving annual sales goals.
Q11. Do you give any guarantee to your products?
A: We provide 1-year quality guarantee for our spare parts.
Q12. Do you have any certificates?
A: Yes, including ISO:9001, SGS and other certifications.