Divided Glass Food Container with Cool Lock PP Lid

FAQ – 2/3 Compartment Food Container Bento Glass Box

Q1: Do you support OEM/ODM services?
A: Yes, we provide both OEM and ODM services. Buyers can customize the logo, packaging, and product details to fit their market needs.

Q2: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is 3000 pieces per size, but we can discuss flexible quantities for trial orders or first-time cooperation.

Q3: Where is your factory located?
A: Our factory is located in China and is audited by Walmart, AVON, BSCI, and Amazon.

Q4: What shapes and capacities are available?
A: We offer rectangular containers with different capacities: 570ml (2 compartments), 930ml (3 compartments), 980ml (2 compartments), and 1360ml (2 compartments).

Q5: What materials are used for your containers?
A: The body is made of high borosilicate glass, and the lid is PP with a silicone gasket. All materials are food-grade, BPA-free, and certified safe.

Q6: What are the main features of your containers?
A: They are microwave safe, oven safe, freezer safe, dishwasher safe, and made with NEW Divider Seal Technology for better leak-proof performance.

Q7: Can you guarantee the quality of the lids?
A: Yes, we provide a lifetime guarantee on our lids, ensuring long-term durability and safety.

Q8: What packaging options do you offer?
A: We provide open stock, color box, drop-resistant packaging, or fully customized packaging according to buyer requirements.

Q9: Can you provide samples before bulk order?
A: Yes, samples are available for quality testing. Sample costs can be refunded upon bulk order confirmation.

Q10: What is your production capacity?
A: Our factory can produce up to 50,000 sets per month, ensuring stable supply for large-volume buyers.

Q11: What is your lead time?
A: Standard lead time is 30–35 days after order confirmation, depending on order volume and customization requirements.

Q12: Do you have certifications for your products?
A: Yes, our factory is Walmart, AVON, BSCI, and Amazon audited, and our products comply with international food safety standards.

Q13: Which regions do you export to?
A: We export to North America, Europe, Asia-Pacific, and other major global markets.

Q14: Can you provide factory or showroom videos?
A: Yes, factory introduction videos and sample room tours are available for buyer reference.

Q15: What are your main selling points compared to other suppliers?
A: Our key advantages are:

1. New Divider Seal Technology
2. Lifetime Guarantee Lids
3. Perfect Size & Best Value options
4. 100% Food-Grade Safe & BPA Free
5. Premium Borosilicate Glass only

Q16: What industries or customer groups are your products suitable for?
A: They are widely used for meal prep companies, supermarkets, kitchenware retailers, gift box suppliers, and e-commerce platforms like Amazon.

Q17: Do you allow logo customization?
A: Yes, we provide logo printing on color boxes free of charge, and affordable logo stickers can be placed on the glass body or lids.

Q18: Do you provide after-sales support?
A: Yes, we offer technical support, lid replacements, and packaging guidance even after delivery.

Q19: How do you ensure product safety during shipping?
A: We use drop-resistant packaging and offer customized packaging solutions to minimize damage during transportation.

Q20: Do you accept third-party inspections?
A: Yes, we welcome third-party quality inspections before shipment to ensure buyer confidence.