Frequently Asked Questions
Are you a factory?
Yes, we are a swimming goggles factory with 10 years of experience located in Huizhou.
What is your MOQ?
Our standard MOQ is 48 pieces, but we accept lower quantities for trial orders. We'll calculate costs based on your required quantity.
Can I get samples?
Yes, we provide existing samples for free. Custom designs may incur a small sample charge, which is refundable when ordering larger quantities. We ship via FEDEX, UPS, TNT, or DHL.
How long is the sample lead time?
Existing samples: 2-3 days (free). Custom designs: 5-7 days, depending on design complexity.
How long is the production lead time?
1 day for MOQ quantities. Our daily production capacity is 3,000 sets, with 5,000 custom orders completed within 10 days.
What file formats do you need for custom designs?
We accept JPG, AI, CDR, or PDF files. Our in-house designers will create 3D drawings for mold or printing screen confirmation.
How many colors are available?
We use Pantone Matching System. Provide Pantone color codes or we can recommend popular colors.
Do we need to pay mold cost again for reorders?
No, if the size doesn't change, you only pay the mold cost once. Molds are durable for long-term use.
Payment Terms
30% deposit upon order confirmation, balance payment when production is completed. We accept PayPal, T/T, and guarantee slips.