High Quality Customizable Silicone Swim Cap PU Coated Swimming Pool and Diving Cap - Wholesale
Frequently Asked Questions
Are you a factory?
Yes, we are a swimming goggles factory with 10 years of experience in Huizhou.
What is your MOQ?
Our standard MOQ is 48 pieces, but we accept lower quantities for trial orders. We'll calculate costs based on your required quantity.
Can I get samples?
Yes, we provide existing samples for free. Custom designs require a small sample charge that's refundable when you place a qualifying order. We ship via FEDEX, UPS, TNT, or DHL.
How long is the sample lead time?
Existing samples: 2-3 days. Custom designs: 5-7 days depending on design complexity.
What is your production lead time?
1 day for MOQ. Daily production capacity is 3,000 sets. We can complete 5,000 stockless orders within 10 days.
What file formats do you accept for custom designs?
We accept JPG, AI, CDR, or PDF files. Our in-house designers will create 3D drawings for mold or printing screen confirmation.
How many colors are available?
We use Pantone Matching System. You can provide Pantone color codes or we can recommend popular colors.
Do I need to pay mold costs again for reorders?
No, if the size doesn't change, you only pay the mold cost once.
How many samples will I receive before bulk ordering?
You'll receive the first sample with your logo for quality confirmation, followed by a confirmed sample for comparison with bulk production.
What are the MOQ requirements for printed logos?
MOQ for printed logos is 300 sets. For products in stock, we can accept orders below MOQ.
What if there are quality problems with bulk orders?
Please send us a test report. After determining the cause, compensation will be processed within 10 days.
Do you offer FBA service for Amazon?
Yes, we provide FBA service. We require Amazon FNSKU labels and barcodes, which we'll apply to each package before shipping to FBA.
What are your payment terms?
30% deposit upon order confirmation, balance payment upon production completion. We accept Paypal, T/T, and guarantee slips.