**About Us**Q: Does your company require employees to work overtime?
A: Our company does not allow employees to work overtime. We strictly adhere to our management system!
Q: Are you a trading company or a manufacturer?
A: We are a manufacturer. We have been producing scales for over 15 years and have a professional technical research and development team.
Q: What is your quality inspection process?
A: We conduct 100% testing on our raw materials, and our finished products undergo 100% testing before packaging. We have an excellent QC process and department that inspects every product to ensure each one functions correctly before leaving the factory.
**About Minimum Order Quantity**Q: What is your minimum order quantity?
A: We don't have a minimum order quantity. We also accept sample orders and can customize logos, packaging, and designs for products. However, we recommend purchasing more than 100 sets to save on shipping costs.
**About Samples**Q: Can I get a sample before placing a bulk order?
A: Yes, we'd be happy to send you a sample of our product. Just let us know your requirements and delivery address.
**About OEM and ODM**A: Yes, we accept OEM and ODM. We can also help you design packaging. We have an excellent engineering department and design department.
**About Payment**Q: What are your payment methods?
A: We accept T/T, MoneyGram, and Western Union transfers.
**About Pricing**Q: What's the best price for this product?
A: We will quote you the most favorable price based on your quantity. So when you inquire, please let us know the quantity and requirements you want.
**About Guarantees**Q: What if the goods received are damaged? How do you resolve it?
A: If the products you receive are damaged, please contact us promptly. We have a professional team that will address it as soon as possible.
Q: What is the warranty period?
A: We offer a 1-year warranty for you.