Q1: How can I get after-sales service?
We provide one year guarantee and lifelong maintenance. We will send you spare parts free of charge if problems are caused by us. For man-made problems, we also provide spare parts at cost. Any issues can be addressed by calling us directly.
Q2: Can I visit your factory before ordering?
Yes, we welcome factory visits. Our factory address: 29# Panlongshan Road, Jiangyin city, Jiangsu province, 214429, P.R China. We are near Shanghai Pudong Airport and provide airport pickup and hotel booking services.
Q3: Are you a factory or trading company?
We are a manufacturer with our own factory operating for 20 years, with 50-60% export proportion.
Q4: How can I trust your company?
With 20 years of professional design experience, we provide suitable suggestions and competitive pricing. We hold national patents, CE, and ISO certifications for all equipment. Factory inspections are welcome, and we specialize in hydraulic balers and hydraulic shears.
Q5: Is your price competitive?
We supply only high-quality machines and provide the best factory price based on superior products and service.