Product pictures

PACKING AND SHIPPING
(1)We will ship products within 7-15 working days after the receipt of confirmation of your payment.
(2)All products will be well packed by robust carton or wooden box so as to ensure goods can arrive safely.
(3)Multiple shipping methods including express, sea freight, railway and so on for your choice, competitive shipping method will be advised to you.
(4)If you go with your own forwarder, we will provide all necessary documents for customs clearance.
(5)After shipping, we will remain attentive till goods well received.
If you need detailed specification, please feel free to contact us.

Service and Warranty
Service
* Provide professional consulting service; dedicated salesman and professional technical engineer to answer customer questions.
* Ensure customer get the detailed information about the product in hand.
* Reasonable price, we trust our customers should get the worth what they paid. Quotation stamped and confirmed by Manager.
* Welcome customers visit.
* The contract and the technical agreement to sign by both parties.
* Being trustworthy, follow the requirements and ensure successful implementation of signed contracts and technical agreements.
* Focus on communication, actively communicate with users, take notes of user’s questions and schedule, provide the necessary technical support.
* Move quick and efficient, professional on delivery, installation, debugging, training and others.
Warranty
* We maintains 100% customer satisfaction, please give us feedback if you fell anything wrong with the product, we will make it right for you.
* Our products are guaranteed with one year warranty and life-long tech support.
* Provide solutions within 24 hours when there is problems feedback from customer.

FAQ:

1.Q: Are you trading company or manufacturer?
A: We are manufacturer.

We have R&D department, OEM& ODM services available.

2.Q: How long is your delivery time?
A: We usually arrange shipment within 5-7 working days after checking the payment. However, for example, the delivery time of the complete set of test devices will be a little longer, which needs to be checked in real time.

3.Q: Do you provide samples? Is it free or extra?
A: Yes, we could offer the sample, but not for free; you need pay charge and the cost of freight.

4.Q: What is your term of payment?
A: Payment<=10000USD, 100% in advance. Payment>=10000USD, 30% T/T in advance, balance before shipment.

5.Q: What is the payment method?
A: We can accept Bank Transfer, T/T, PayPal, Western Union, Money Gram, Cash etc.

6.Q: Will you provide OEM service?
A: OEM & ODM services available

7.Q: How long is the product warranty?
A: 1 year.