1, 24 hours online .Your inquiry will be quick reply by email . Also can go through all questions with you by any online chatting tools (Wechat ,Whatsapp ,Skype ,Viber ,QQ , TradeManager ) 2,Professionally and patiently introduction,details pictures and working video to show machine Service on sale : 1,Test every machine and inspect the machine seriously . 2,Send the machine picture which you order , then packing it with standard export wooden box after you confirm the machine is ok . 3,Delivery:If ship by sea .after delivery to seaport .Will tell you the shipping time and arrival time . Finally, send all original documents to you by Express For Free. If delivery it by Express to your door(DHL, TNT,Fedex, etc) or by air to your airport, Or logistic to the warehouse which you request . We will tell you the tracking number after delivery. Service after sale 1, Free insurance for goods 2, 24 hours online to solve any problem . Supply you English manual book and technical support , maintain and install video to help you solve the problem, or dispatch worker to your factory. Package About Packing, for small size or single machine, we can offer free fumigation wooden case with steel frame, it not only can protect machine from damage, but also avoid checking when exporting. For multiple machines or production line, it's better to loaded in standard container 20GP, 40GP, 40HQ, unually it needs wrapped with plasitc firstly, then loaded in container. We can offer EXW, FOB and CIF terms. EXW: You arrange the shipping details from our factory to your port by yourself. FOB: We arrange freight transport to Qingdao, Shanghai or other ports of China, then you arrange the shipping details from China port to your country port. CIF: We arrange all shipping details to your country port, and ensure machines smooth arrival This product is a customized product, and the display price is for reference only