Frequently Asked Questions
1. How to order?
Please tell us what model and quantity you need. We will provide you with order details for confirmation. Once everything is confirmed, we will arrange payment and deliver the goods within the stipulated time.
2. When will make delivery? And What's your MOQ?
- Stock order: 3-7 days after receipt of full payment
- OEM order: 20-30 days after receipt of deposit (negotiable)
- MOQ:
- Heatspin brand in stock: MOQ: 1 Set/Order
- OEM/ODM: According to the minimum order quantity of the factory
3. Do you provide sample service?
Yes, we're pleased to offer samples for testing our product quality and service. We hope to become your best partners in the future.
4. Does your company provide customized services?
Yes, we accept samples and drawings to customize products. We can also customize product labels, packaging, and gifts according to your requirements.
5. Are you a trader or a factory?
We are both a trading company and a factory with complete categories and excellent quality.
6. Payment And Transportation?
Payment methods: T/T, Visa, Master card, Online Bank Payment.
Transportation: DHL, UPS, EMS, FedEx, Air freight, Sea freight.