Q1: Are your trading company or manufacture ? A: We are factory verified by TUV Q2: What is your delivery time ? A: Generally, sample: 3~5 working days. formal order: 7-10 working days. Q3: Do you provide OEM service ? A: Yes, we can print your logo or label on the products or on the box. Q4: Can you provide free samples ? A: Some of low value samples can be free for you, but you need pay for the shipping cost. Q5: How can you guarentee the quality ? A: Build on our perfect quality management system, all of our products were 100% tested before the shipment. Q6: What's your payment terms ? A: We accept T/T, Western Union, Money Gram, Paypal. For samples: 100% payment. Formal order: 30% as deposit, 70% balance payment before shipment.