1. Could we visit your factory to check the machine efully and closely? You’re more than welcome to visit , will provide machine test running, face to face discussion and turnkey project design solution.
2. Could you afford technician team to guide our installation and commissioning? Oversea commissioning service provided, our technician will help to install the machine, and teach local workers about operation and maintenance. Buyer should pay for the technician's round flight ticket, accommodation and salary.
3. How long is your machine's guarantee time? One year since the machine arrive your factory.
4. If some parts break after warranty, what should we do? supply full-life after sales service, whenever new parts needed, we will help to supply new ones at reasonable price & in shortest time.
5. If we show our workshop size, can you design layout for the whole line? Auto CAD layout will be provided as client’s workshop size.
6. What is the material of the machine? Stainless steel, especially parts contacting with materials, conforming to food grade.