Frequently Asked Questions
Q: What's your sample and production lead time?
A: The lead time for sample takes around 3-7 days, mass production lead time is about 2-3 weeks.
Q: How do you ship the goods?
A: It depends on customer's demands. If with the full containers, we'd suggest to ship by vessel. If with small order volumes & urgent orders, we'll suggest to ship by air freight or international couriers.
Q: Where is your company located?
A: Our company & factory are located in Shenzhen, China (No. 79, Langbei Village Industry Road, Tongde Community, Baolong Street, Longgang District, Shenzhen City, Guangdong Province, China).
Q: Can you arrange a visit to your factory?
A: Yes, of course.
Q: Can you provide customized products as our requirements?
A: Yes, of course.
Q: Do you test all your products before delivery?
A: Yes, of course. We will do 100% test and provide test report before delivery.
Q: How long is your items delivery time?
A: It is normal 10~30 days. Usually it depends on order size, quantity and configuration, etc.