Powerful Multifunctional User-friendly Gentle Home Air Purifier HEPA Air Purifier
Frequently Asked Questions
Q: What's your sample and production lead time?
A: The lead time for sample takes around 3-7 days, mass production lead time is about 2-3 weeks
Q: How do you ship the goods?
A: It depends on customer's demands. If with full containers, we suggest shipping by vessel. For small order volumes & urgent orders, we suggest air freight or international couriers.
Q: Where is your company located?
A: Our company & factory are located in Shenzhen, China (No. 79, Langbei Village Industry Road, Tongde Community, Baolong Street, Longgang District, Shenzhen City, Guangdong Province, China)
Q: Can you arrange a visit to your factory?
A: Yes, of course.
Q: Can you provide customized products as per our requirements?
A: Yes, of course.
Q: Do you test all your products before delivery?
A: Yes, of course. We perform 100% testing and provide test reports before delivery.
Q: How long is your items delivery time?
A: Normally 10-30 days, depending on order size, quantity and configuration.
Q: What payment terms can you accept? What price terms can you accept?
A: We accept T/T, L/C, etc. We accept EXW, FOB, CFR, CIF, DDU, etc.
Q: What after-sale service can you provide?
A: We provide 24 hours technical support online by email, phone, video, etc.
Q: How many countries have you exported to? How do you maintain long-term relationships?
A: We have exported to over 30 countries in Asia, Middle East, Africa, Europe, North America, South America, etc. We offer good quality, service and price to ensure customer satisfaction. We consider our customers as friends and help solve their problems.