FAQ

1. Q: What is our factory product range?
A: 1) Stainless Steel Pipe Making Machine, Stainless Steel Tube Mill, Round Pipe Polishing Machine, Square Pipe Polishing Machine, Moulds, Rollers, Polishing Materials, Slitting Machine etc.
2) Shaft, Turk head, Motors, Cutting Blade etc

2. Q: How to order?
A: Please send us your purchase order by Email or Fax, or you can ask us to send you Proforma Invoice for your order. We need to know the following information for your order:
1) Product information: Pipe material, Pipe sizes ( Pipe diameter range and thickness range), Pipe Application, Price Item, Destination Port
2) Delivery time required.
3) Shipping information: Company name, Address, Phone number, Destination seaport/airport.

3. Q: What are the payment terms?
A: For orders, we can accept T/T, D/P, or L/C at sight.

4. Q: What is the whole process for doing business with us ?
A:1) Firstly, please provide details of the products you need we quote for you.
2) If clients require order, we will provide Proforma Invoice for clients, and we will arrange to produce at once when we get 30% deposit.
3) We will send photos of all goods, packing, details, and B/L copy for client after goods are finished. We will arrange shipment and provide original B/L when the client pay the balance.

5. Q: What advantages we have?
A: Rich experience:

We have more than 27 years experience in this industry. That means, we can preview the problems for the orders and products. Therefore, it will make sure to reduce the risk of bad situation to happen.
Point to point service:

There is one sale who will serve you from inquiry to products shipped out. During the process, you just need to discuss with him/her for all problems and the way saves much time.
Free customization:

If our standard machine models cannot meet your requirements, the professional customization will be supplied based on your practical needs freely. and we will arrange to produce at once when we get 30% deposit.
Strict QC:

For each order, strict inspection will be carried out by the QC department before shipping. The bad quality will be avoid within door.
Shipping:

We have shipping department and forwarder, so we can promise faster delivery and make the goods well protected.

6. Q: Can the logo or company name to be printed on the products or package?
A:Sure.Your logo or company name can be printed on your products by stamping, printing,embossing,die cast, coating or sticker.