Bank/Telecom/Visa Center/Clinic Customer Service Center Web Based Queuing Management Waiting Token Number Display System
Queue Management System
Widely Popular in Banking,Shopping Mall,Government,and other Public organizations,can play some announcement advertising and latest.Software can be tailor customized for different application and different requirement.
Queue Management System in Guangzhou by Shangxu Manage your queues and enhance customer satisfaction
Queuing is one of the biggest dis-satisfiers in stores, hospitals, banks and government institutions and a structured approach to queuing is being expected by a large number of customers and citizens.
Shangxu is a supplier of modern queue management systems. Our system puts you in control of your customer’s experience. It allows you to define the way your team will handle customers when they visit your branch – any of your branches. It allows your whole organisation to work in harmony – no matter how large or complex it is.


A Queue Management system helps you organize your queues by providing visitors with virtual and linear queuing solutions, booked appointments or more sophisticated methods.
Some of the major features of our solution are:
- A total range of system covering basic queuing system need to sophisticated, multi branch, multi-region enterprise solutions.
- Software and hardware engineered to work together and proved in thousands of installations.
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KEY BENEFITS
- Manage and minimize queues to improve efficiency and customer experience.
- Improve sales and lower your cost.
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Advanced Feature
• Business custom(the name of the business can set itself,such as integrated services,cash,etc.). • Business Unlimited number(according to the actual situation,set up multiple business).
• A window can be dealing with multiple service (can set according to the business priorities).
• Voice custom(according to the requirements,you want to change your voice).
• Custom change print number ticket Settings(such as size,conpany name and logo,display content).
• Statistical reports,can check/export,queuing information(quantity,average waiting time,time)Number.
• Change/adjust the interface number,the size of the business interface button color reproduction.
• Can use software call terminal,the same as the hardware function,and can be selective call number.
• Terminal software address,name,all in the background.
• Customizable set number 0 time,such as 12:00 00:00 two time settings.
• Machine,Call pad,LED screen,for the wireless connection between each other(without the line installation),can be plugged into electricity.
Purchase Package
Queuing Machine + (Call Pad + LED Counter Display)* Number Of Counter +LED/LCD Main Display(Optional) + Customer Feedback Terminal (Optional)
Technical Specification for Touch Screen Ticket Token Machine
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language • Customizable
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Epson Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz 4G DDR3 64G SSD 6 USB port Windows OS |
| Speaker | Inbuilt amplifier and 2 speakers |
| Power Supply | 110V-240V |
| Queue Management System | 1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function 2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable |
Accessories Requirement for Complete QMS
Touch Screen Ticket Dispenser
LED/LCD Counter Display
Hardware Call Pad or Software Call Pad
LED Main Display
Multimedia and Queue Number Player Box
TV Display (Can prepare or purchase localy by customer)
Customer Feedback Terminal (Optional)

