The system manages the numbering for customers in order by printing the number. This creates fairness for all customers. When you receive the number, you do not need to stand in line, just wait for your number to be called to perform the service or transaction.
Connection method
The great benefits that queuing systems bring.
For customers.
The system manages the numbering for customers in order by printing the number. This creates fairness for all customers. When you receive the number, you do not need to stand in line, just wait for your number to be called to perform the service or transaction.
The notification system and display board will help customers go to the right counter they need. At the same time, based on your queue number and the queue number currently being served, customers will estimate how long they will have to wait. From there, they will be more proactive in their work.
For agencies and businesses.
When you use a smart automatic queuing system, your service quality will increase. This means your customers will increase. Another thing is that with an automatic queuing system, work will be easier, thereby reducing the cost of human resources thanks to the queue numbering machine .
The system also provides businesses with statistics, making it easier for you to grasp and manage your work.
For the staff.
With the automatic queuing system, work pressure is greatly reduced. With a professional environment, your employees will work much more conveniently thanks to the queue numbering machine .
Automatic queuing system is a great solution to improve your business system. So where is the best place to install an automatic queuing system?
Automatic Queuing System – Smart Connection Method
Configuration details, features:
1A. Ticketing kiosk, queue numbering point and thermal printer:
Automatically print queue tickets when touching the touch screen
Allows printing of multiple tickets and the number of tickets per service can be different
The number of keys (services) is designed as required (standard is 8 or 16 or 32 or 48 or 64 touch buttons).
Beep sound when customer touches ticket key
The signal light is on when the customer touches the ticket pick-up button.
Use high speed thermal printer, low cost thermal paper, automatic cutter, no paper jam.
Allows formatting and changing of printed ticket content while the system is running.
Print logo, service name, expected counter number on queue ticket
Print multiple languages: Vietnamese, English, French or any language
Using high speed thermal printer, low cost thermal paper 75-80mm wide, automatic cutter, no paper jam
Allows printing one or more tickets for a given order number.
Use software to install services, the number of installed services is unlimited
Allows to get Priority (VIP) number
TCP/IP communication (Modern secure communication).
Use AC 220V power source
Integrated customer call speaker on LCD TV
Cold steel base; painted white and blue(Color can Customized)
Wireless touch screen digital generator
Printer:
Paper size 80mm, speed 250mm/s, automatic paper cutting, out of paper signal light and beep, allows to adjust and print according to customer's sample, configuration allows to print logo, supports Vietnamese font
2. Central display board:
A. Features:
The standard includes 4 display areas: queue ticket number, counter number; Advertising and propaganda video;Company logo and promotional running text
Displays next called number, number currently served.
High brightness
Title can be adjusted
Allows displaying promotional video clips
Allows the option to hide/show these display areas
Allows to select the number of ticket lines and counters to match the number of transaction counters in the system.
Customized according to customer requirements.
Other options use Led matrix Led
Display by matrix led
8 Digits*4 Rows LED matrix,
Display the number of the 4 most recent transactions using dot matrix LED; Serial number (04 numbers), counter number (02 numbers), arrow indicating direction(directions: Right).
Size of each point: 5mm.
RS485 communication
Power supply: 220V
Case: Aluminum
3. Counter display board:
LED matrix display board:
Display the serving queue number, flashing
Ability to display text when needed in English or Vietnamese with accents
Has a notification feature to attract attention when switching to a new transaction
RS485 communication
Power supply: 12V, 2A
Dimensions: 233 x 91 x 30mm (Length x Height x Width)
Box: White molded plastic, with trademark identification of the Intellectual Property Office or black powder-coated iron box.