Frequently Asked Questions
Are you a factory or trading company?
We are a factory with 2 different manufacturing facilities employing 400 workers in total.
What shipping methods do you offer?
DHL, UPS, TNT, FedEx and other air shipments, as well as sea, railway, and road transportation shipments are all available.
What is the delivery time?
Typically 8-55 working days for normal order quantities. For larger orders, please contact us for specific timing.
Do you support OEM/ODM services?
Yes, we provide OEM/ODM services. Custom labels and logos are available. Bulk orders may require new molds - please contact us for details.
What is the minimum order quantity?
Minimum order quantity is 1 piece per style.
What is the warranty period?
All our products come with a 1-year warranty.
What payment methods do you accept?
We accept Online Bank Payment, Transactions on .com, Credit Card, T/T, Boleto, Pay Later, PayPal, WeChat Pay, and Alipay.