A2FO28/61L-PZB05
A2FO28/61L-PAB05
A2FO28/61L-PPB05
A2FO28/61R-PBB05
A2FO28/61R-PPB05 Original imported quantitative industrial engineering machinery hydraulic motor A2FO28 axial piston pump

FAQ:

Warranty and After-Sales Service

• Q: What is the warranty period for these pumps?

◦ A: We provide a standard warranty period of one year from the date of shipment for our products .

• Q: What does the after-sales service include?

◦ A: Our after-sales support includes:

▪ Technical Support: Online support and video technical assistance are available .

▪ Spare Parts: We supply spare parts to ensure smooth maintenance services. The specific terms for spare parts supply will be detailed in the agreement .

▪ Troubleshooting: We assist in diagnosing and resolving operational issues, such as pressure failure or insufficient flow, providing guidance based on product specifications .

• Q: What is typically excluded from the warranty?

◦ A: The warranty does not cover damages resulting from improper use, normal wear and tear, incorrect installation or maintenance not following specifications (e.g., incorrect hydraulic oil viscosity or cleanliness), or unauthorized modifications . Product damage due to improper use incurs costs borne by the user .

4. Pricing, Logistics, and Support

• Q: How is the price determined for OEM orders?

◦ A: Prices are confirmed based on the order specifications and quantity. Any price changes require mutual written agreement. We are committed to improving production efficiency to optimize costs .

• Q: What are the delivery and payment terms?

◦ A: Specific delivery locations, methods, and costs, as well as payment terms (e.g., monthly settlement), are negotiable and will be specified in the purchase order or contract .

• Q: What documentation is provided with the products?

◦ A: We can provide necessary documentation such as mechanical test reports and quality assurance certificates. For OEM products, relevant product certifications or test reports available to us can be shared with the client .

For further inquiries or specific requirements, please get in touch with us directly.