Q1: Do you accept custom orders?
A1: Yes. We can customize machine color, dimensions and logo as requested.
Q2: Where is your factory?
A2: We are a manufacturer located in Qingdao, Shandong Province, China.
Q3: Can you manufacture machines based on my drawings or samples?
A3: Sure. Our professional designers will work out suitable design and production plans for you.
Q4: This is my first CNC machine. Is it easy to operate?
A4: We provide English operation manuals and teaching videos. Free professional guidance will be offered until you can operate it skillfully.
Q5: What is MOQ and delivery method?
A5: MOQ is 1 set. We ship goods directly to your local port. Send us your port name to get precise price and shipping cost.
Q6: How about your after-sales support?
A6: Our team offers 24-hour online service. Overseas installation service is available as well.
Q7: Can you repair my machine if it malfunctions?
A7: Yes. Free online training is provided. We offer repair service for breakdowns within the warranty term.