FAQ:

1. Q: Where is your factory?
Answer: Our factory is located in Nanchang, Jiangxi Province, China. There are about 100 workers in our factory. We are still trying to expand our capabilities. It takes about 1 hour by car from Nanchang West Railway Station. Warmly welcome to visit our factory. and we factory near Shanghai.

2.Q: Do you provide samples? Is it free or extra?
Answer: Yes, we can provide samples for free. You are welcome to request samples.
1). For sample order,it can sent by express company like UPS,Fedex,TNT ect.We have strong cooperation with them and if you have express collected account,you will no need to pay us.
2). For bulk order,it would sent by sea.We have our cooperation forwarder and you also can use your OWN forwarder.

3. Q: What is your warranty for the product?
Answer: 4-5 years quality warranty.

4.Q: How long is your delivery time?
Answer: Usually about 25 days, or depending on the quantity.

5. Q: How do we pay for you?
Answer: usually negotiated by wire transfer or other payment methods( T/T, LC, Paypal, western Union)
We support Trade Assurance - A free service that protects your orders from payment to delivery,it can make your funds safer.

6.Q: Do you have proof of shopping products?
Answer: Yes, we have passed the major product certifications of CE0197, ISO13485 and FDA.

7. Q: Does the product support customization?
Answer: Yes, we have a R&D team for new product innovation. We will try our best to achieve your goals.

8.Q: How about your after-sales service?
Answer: If you have any questions, please feel free to contact us. We have a strict question and answer system. Believe that we are responsible for after-sales.

9. Cooperation.
As long as we cooperate once, no matter how big or small, you are our VIP.