Frequently Asked Questions
Q: Are you a factory or trading company?
A: We are a factory. Located in Ulinkcon Industrial Park, Bao'an District, Shenzhen, China
Q: Do you accept other payment currencies besides USD?
A: Our default currency is USD, but we can also accept EUR, GBP, or other major currencies. Please confirm the exchange rate with our sales team when placing the order.
Q: How can I get samples?
A: We are pleased to offer samples, and the freight should be paid by the customer. Please provide your courier account number and detailed address, and we will send the sample immediately.
Q: What shipping methods do you offer? How long is the delivery time?
A: We provide multiple shipping options: 1) Courier (DHL/UPS/FedEx): 3-7 working days for small parcels; 2) Air freight: 7-15 working days; 3) Sea freight: 20-45 working days. Delivery time varies by destination and shipping method.