Frequently Asked Questions
Q1. Where is your factory located? How can I visit it?
A: Our factory is located in Xiamen city, Fujian province, China. You can fly to Xiamen airport, and we will arrange pickup service.
Q2. Do you produce polishing machines with specific parameters according to samples?
A: Yes, we customize machines based on your samples or technical drawings. Our machines typically include different molds and fixtures for various applications like metal polishing and die casting.
Q3. What is your sample service?
A: We provide sample testing services for products that clients want to produce, provided we have the appropriate machine in stock. Customers are responsible for sample shipping costs.
Q4. What is your MOQ for machines?
A: Our minimum order quantity is normally 1 set.
Q5. Do you test all machines before delivery?
A: Yes, we perform 100% testing on all machines before delivery to ensure quality and performance.
Q6. How do you maintain long-term business relationships?
A: We maintain long-term relationships by: 1) Ensuring good quality and competitive pricing to protect customer interests; 2) Treating every customer as a partner and building genuine business relationships based on mutual respect and trust.