Frequently Asked Questions
Q: How long does it take to prepare samples?
A: 3-5 days for new samples, 1 day for samples in stock.
Q: How are samples shipped?
A: When customers cover freight costs, we help choose the most economical shipping method.
Q: Do you provide technical support for customized products?
A: Yes, our strong R&D team provides free technical support for customizations in voltage, power, inductance, dimensions, core materials, and more.
Q: Do you accept flexible minimum order quantities?
A: We support flexible MOQ based on your industry and product requirements. Please share your application areas and estimated annual usage.
Q: Can you ensure proper packaging for large sea shipments?
A: Yes, we provide goods packed in strong export cartons, on wooden pallets, and shrink-wrapped for protection.