Frequently Asked Questions
Q1: Is Shenzhen Junsheng Automation Equipment Co.,Ltd a factory or trade company?
A1: We are manufacturers of various wire processing automatic equipment and enjoy a strong reputation in both domestic and international markets.
Q2: Is ODM service available in Shenzhen Junsheng Automation Equipment Co.,Ltd?
A2: Yes, we offer ODM services with our team of 11 experienced technical staff. Simply inform us of your specific requirements.
Q3: What kind of after-sales service do you provide?
A3: We offer one-year warranty and lifetime maintenance service. While our machines rarely experience quality issues, if problems occur after extended use, please send us pictures and videos for professional technical support and solutions.
Q4: Can we become your agent in our city?
A4: We evaluate potential agents based on qualifications including sales channels, market advertising capabilities, and other relevant details. Qualified agents receive competitive pricing and sales rebates.
Q5: Is your machine operation system in English?
A5: Yes, all our machine operation systems are available in English.
Q6: If we visit your factory, will you provide free training?
A6: Absolutely! We welcome factory visits and will arrange complimentary training sessions.