Q: I don't know which one is right for me?
A: Please tell us the following information
1) What type of cell do you want to assemble? What is its model number? 2) Capacity and volume of battery pack? 3) How many battery packs should be produced per day
Q: How do I install and run the machine?
A: Our technicians had installed the machine before shipment. For the installation of some widgets, we will send out detailed
training videos and user manuals randomly. 95% of customers can teach themselves.
Q: What can we offer you? A: Equipment and resources for lithium battery pack assembly.
Q: What's your minimum order quantity?
A: We don't have a minimum order quantity. Whether it is an order of 1 or 100, we will wholeheartedly support you.
Q: How does your factory do in terms of quality control?
A: Quality comes first. More than 20 tests will be performed on each unit. After all the tests are passed, our QC will test the
welding performance.
Q : When the machine can't work well, what should I do?
A : 1. The engineer is online for 24-hours, they can check the problems
and then give you solution way very soon.
2. All our machines have one-year warranty. If there is any problems of machine parts under " normal use", new machine parts will be sent to you but your side should pay the shipping cost.
3. Operation CD and manual will be offered along with machine,ensuring you can operate the machine easily.
Q : If we do not know to use the machine, can you teach us?
A : Yes, we will, if you come to China, we will offer you free
training until you can use machine freely. During installation, we will have our professional engineer to your country to train
your stuff to use it.