FAQ

Q1.Are you trading company or factory ?
we are invested factory with trading company .
Q2.what products does your company supply ?
1) ABS Sensor,oxygen sensor,air flow meter,crankshaft/camshaft sensor,parking sensor.
2) Bumper,Bumper Reinforcement,Car Lock,Crossmember,Lighting Part
3) Wheel hub ,wheel bearing,shock absorber,drive shaft assy
4) Brake pads,brake disc
5) Steering rack ,steering pump ,sction tube
6) Alternator, auto switch, starter, washer pump
7) belt tensioner,idir pulley, ignition coil, inter-cooler, spark plug, strut mount.
8) arm bushing, control arm, stabilizer link, sub frame, tie rod end
9) Condenser, conderser fan,radiator cooling fan,radiator,radiator hose, water pump
10) fuel pump ,oil filter, fuel filter, air filer, V-Belt.
Q3.what is the MOQ for each items
If the items we have stock ,there is no limitation for MOQ ,and narmally MOQ as 10pcs is acceptable.
Q4.do you give any guarantee to your products ?
Yes ,we have 1years quality guarantee . Only brake pad ,spark plug ,belt is gurantee 30000KM .
Q5.how does to control your kingsteel products ?
1. There is advanced equipment,professional QC staff in warehouse.
2.Factory will have sample testing on quality before shipment.
3.Our QC(QUALITY CONTROL) will check the quality of each product before shipment.
Q6. How long for delivery time after pay deposit?
·Usually 1-7Days, Big Order will be 15-30 Days
·Some hot sales items have stock.
Q7.What service can you provide if we buy your brand products?
1. you can get gifts like U-disk, watches, clothes, cups, etc.
2.Recommend same market customers to buy from you.
Q8.What will you do for quality complaint ?
1.We will respond to customer within 24 hours.
2.Our QC will retest the same QR code item, if confirmed it is quality problem, we will make corresponding compensation.