Zhengzhou Shenglong Information Technology Co., Ltd. keeps improving on quality and has successively passed the following qualification certification: FCC certification, EU CE, EU ROHS and other national patents, China National CCC certification, ISO/IEC 27001 Information Security Management system certification, GJB9001C-2017 Weapons and equipment quality management system certification, ISO9001 quality management system certification, ISO14001 environmental management system certification, IS045001 professional health Tang management system certification, GB/T27922-2011 after-sales service certification, National high-tech enterprise certification, high-tech product certificate (full color L ED display system), software enterprise certification, China Optical Optoelectronics Association display Branch Council member certificate, Henan Province electronic product quality inspection report and other certificates.
Q1: What is the control system? How is it?
A: We use Nova Taurus Series asynchronous control system. Support cluster play and management. Support APP/Phone/ WIFI/ Ipad/ Laptop/ PC/ Cloud control. It’s very easy and convenient to control.
Q2: Can I have a sample order for led screen?
A: Yes, we welcome sample order to test and check quality. Mixed samples areacceptable.
Q3:Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q4: What is your best service?
- One to one sales engineer to customer responsibility system;
- Know your project and provide the best solution for it;
- Track your order and let you know each step and detail of it;
- Teach you how to install and use the screen;
- Care the subsequent use of your screen and ensure your after - sales service be well.
Q5. How about your delivery time?
A: Generally, it will take 7-15 days after receiving your deposit. The specific delivery time depends on the items and the quantity of your order.
Q6:How about your Warranty Term?
A: 3-year warranty. Structure design, installation problem, system problem, how to use the screen…don’t worry, we have professional after-sale team to solve your any questions after you placed an order. And your exclusive sales engineer will also help you get over any problems.